Pricing

Software Support Packages – Pricing Matrix
For the Consumer and Home Professional
Consumer and Home Professional PackageThis package is suited for Consumers and Home Professionals. It is not applicable to those who have an advanced configuration such as a network or server.

Telephone and Remote Assistance for 1 User with 2 PC’s.

  • Only £195 per annum ex vat.
  • Technical support for one affordable annual cost.
  • Covers 1 user with 2 PC’s (such as a desktop and laptop).
  • Diagnose and troubleshoot your computer problems.

Package is subject to our Terms & Conditions.
Business Packages
Supporting Small to Medium Sized Enterprises
Business Lite PackageThis package is suited for Home Office or Small Business users who do not have their own in-house server.

Business Lite Package
Support for Small Business with Desktops & Laptops

Charged per workstation (unit) per month, minimum 12 months.

No. of units Cost   Additional unit cost thereafter
         
1 £49   5 – 10 £34.95
2 £89   11 – 25 £29.95
3 £129   26 – 35 £25.95
4 £165   36 + £21.95
   
Business Pro PackageThis is our ProActive support package which is designed for small to medium sized businesses who have their own network and servers.

Business Pro Package
Support for the Network Infrastructure including Servers & Workstations

Charged per server/workstation per month, minimum 12 months.

No. of servers Cost   No. of workstations Cost / unit
         
1 £120   1 – 10 £34.95
2 £220   11 – 25 £29.95
3 £320   26 – 35 £25.95
4 £410   36 + £21.95
5 £490      
         
Each additional server – £75   Minimum requirement of one server.
     
Example: 1 x server and 15 x workstations – Total: £619.25 / month
  (10 workstations @ £34.95 = £349.50
plus 5 workstations @ £29.95 + 1 server @ £120)
All packages are ex VAT, a minimum of 12 months and subject to system specifications, location and our Terms and Conditions.